Leadership and Management Training

Performance management, appraisal and reward systems

Actively managing for good performance is an essential part of the repertoire of good leaders yet it is an area that many shy away from. 

This is often because managers have not been provided with the toolkit to tackle the issues head on in a professional manner. Some also opt for the quiet life. However the majority of employees want and expect fair performance management and a majority believe this does not happen.

By attending our course students will learn about

  • the COLA approach to problems and why it fails
  • objective and fair measurement
  • dealing with favouritism,bias and nepotism
  • norm-based and criterion-based referencing
  • how many schemes militate against effective team working
  • why many beliefs about talent are false
  • how attitude problems transform potential high-flyers into problem employees
  • how toxic employees and cultures can poison the waters 
  • why so many performance management schemes fail
  • ensuring that proactive performance management does not descend into bullying
  • fair appraisal and reward

Introduction to management

It is important to ensure that new managers have a good induction process and we can offer a flexible programme. 

Below are the core modules

on our course students will learn 


  • leading a team
  • styles of management
  • managing for performance
  • introduction to employment law
  • health and safety
  • equality and diversity

This course can be extended to a second day by adding extra modules .

Health and safety for leaders

Line managers, supervisors and team leaders are all expected to take on board a number of extra responsibilities in respect to health and safety. Therefore it is vital that all leaders receive additional training to help them cope with their new responsibilities. The earlier this happens the better

By attending  our course students will learn about 

  • managing safely
  • risk asessments and safety inspections
  • accident prevention and investigation
  • introduction to the law

Coaching and mentoring schemes at work

Employers and employees alike can make huge gains when good coaching and mentoring is avalable within the workplace. Indeed, many potentially excellent employees will look for the existence of this type of support when choosing possible employers. As always though, these ventures must not be rushed into without giving it a lot of thought.

By attending our course students will learn about: 

  • defining coaching and mentoring and comparing and contrasting the roles
  • the role and function of coaches and mentors
  •  understanding the capabilities and limitations of individuals and roles
  • recruitment and selection to these roles
  • the different forms of coaching and mentoring available
  • creating good structures and processes 
  • the responsibilities and rights of each role